Hi, my zap seems to be connected fine and has no issues, but it’s not triggering. When I run test zaps, it works, but after publishing, nothing triggers. Does anyone know what could be causing this?
My zap is a New Google Sheet Spreadsheet Row > Create a Detailed Calendar Event
Best answer by Troy Tessalone
Issue is rows 8+ have a value of false in the column for Completed? with the unchecked checkbox.
So if you are updating data into those rows, Zapier would see those as an “updated” row, rather than a “new” row, which you are using as the Zap trigger.
That likely explains why your Zap is not firing.
+14Hi
Can you post screenshots of the top 3 rows of your GSheet?
Help article for how GSheets need to be configured: https://help.zapier.com/hc/en-us/articles/8496276985101-Work-with-Google-Sheets-in-Zaps
+14Zaps work while turned ON for new data going forward.
Have you added new rows to the GSheet after the Zap was turned ON?
The GSheet Zap triggers fire in near-real time, meaning it can take a few minutes to fire.
Check your Zap Runs history for activity: https://zapier.com/app/history/
Hi,
+14Can you post screenshots from the last populated row in your GSheet and a few rows below that?
Does the Completed? column have empty checkboxes in blank rows?
If so, the that won’t be seen by Zapier as a new row.
Updating rows with an empty checkbox won’t be a “new” row.
These are my last two rows:
Test assignment 2 is the recent one. Not everything is filled out.
I also just did this test with everything filled out, and there were no zaps. Should I delete this zap and start from scratch maybe?
Or does it have anything to do with the rows that Zapier is finding? I noticed that even if I click on “Find new records”, it only finds the last 3 row numbers (996, 995, 994).
+14Issue is rows 8+ have a value of false in the column for Completed? with the unchecked checkbox.
So if you are updating data into those rows, Zapier would see those as an “updated” row, rather than a “new” row, which you are using as the Zap trigger.
That likely explains why your Zap is not firing.
Thank you
+14Be careful when using GSheet new/updated row as the Zap trigger.
Usually best to add a Filter as Step 2 to make sure the required fields needed for the action steps are populated in the GSheet row first.
+14Also, I generally recommend using Airtable instead of GSheet: https://zapier.com/apps/airtable/integrations#triggers-and-actions
Airtable has these field types: https://support.airtable.com/docs/supported-field-types-in-airtable-overview
Airtable Automations have a native integration with GCal too.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
