Zap for facebook leads to email not working

Thanks! Could you please take a screenshot of your settings for each Zap and let us know where in the chain it's still failing? Also, could you check the sidebar and provide a screenshot of the Zap runs?

Here are the common reasons for the trigger not going on:

Causes

This happens when:

• Your account has insufficient account permissions to use Facebook Lead Ads in Zapier.
• You have selected the wrong Facebook Lead Ads form in your Zap.
• You update your form. Facebook assigns a new ID to updated forms, meaning the previously selected form is no longer valid.

How to fix it

To fix this issue:

• Upgrade your Facebook Lead Ads account permissions. 
• Reconnect your Facebook Lead Ads account after you upgrade your permissions.
• In your Zap, re-select your form from the dropdown menu.
• In your Zap, test your Facebook Leads Ads trigger step to confirm that Facebook Lead Ads is sending valid data from your form.
  • (Optional) If you do not have any new leads, create a sample lead using the Facebook Lead Ads testing tool.
• (Optional) Transfer existing leads using a one-time transfer.

But please provide us with the screenshots and we can troubleshoot this further to make sure this works for you.

Hi @Fardin,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “CONFIGURE” section of the action step that shows all of its fields.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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Thanks for the screenshots @Fardin!

It looks like the Zap setup is correct based on your screenshots. However, you mentioned that the Zap is not triggering. Could you please try following this Community post that tackles about Facebook Lead Ads not triggering?

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!