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I started a zaps . Facebook leads go to email. But It doesn't work.

Thanks! Could you please take a screenshot of your settings for each Zap and let us know where in the chain it's still failing? Also, could you check the sidebar and provide a screenshot of the Zap runs?

Here are the common reasons for the trigger not going on:

 

Causes

This happens when:

  • Your account has insufficient account permissions to use Facebook Lead Ads in Zapier.
  • You have selected the wrong Facebook Lead Ads form in your Zap.
  • You update your form. Facebook assigns a new ID to updated forms, meaning the previously selected form is no longer valid.

How to fix it

To fix this issue:

 

But please provide us with the screenshots and we can troubleshoot this further to make sure this works for you.


Hi @Fardin,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “CONFIGURE” section of the action step that shows all of its fields.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!


link1

2nd img


Thanks for the screenshots @Fardin!

It looks like the Zap setup is correct based on your screenshots. However, you mentioned that the Zap is not triggering. Could you please try following this Community post that tackles about Facebook Lead Ads not triggering?

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


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