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Hi Everyone, 

Just a little confused why certain paths aren’t being followed when they seem like they should be from either exactly matching text (or the field itself) and using an and condition. Same issue with filters, I’ve attached some examples below with descriptions. Any help would be greatly appreciated.
 

Example 1 - Each individual text contains rule works by itself but when using and it does nto
Example 2 - This works but only if I use part of the text I want to search for and because of the issue with the first example, it is not sufficient
Example 3 - Exactly matching the field to the field doesn’t work for some reason either?



 

Hi @Doren1993 

Issue may be due to the data from Shopify for the Order Line Items being structured as an array.

 

Try adding this Zap step: Formatter > Utilities > Line Items to Text

That will flatten the array into a string.

Then map the output from the Formatter step to the Filter steps in the Paths.

 

Help links for using Filters in Zaps: https://zapier.com/apps/filter/help

Hi @Doren1993 

Issue may be due to the data from Shopify for the Order Line Items being structured as an array.

 

Try adding this Zap step: Formatter > Utilities > Line Items to Text

That will flatten the array into a string.

Then map the output from the Formatter step to the Filter steps in the Paths.

 

Help links for using Filters in Zaps: https://zapier.com/apps/filter/help

Exactly the answer I needed, thank you!

That’s awesome @Doren1993! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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