Hi there - I saw another thread on this, but no solutons were found. I am trying to send an SMS to Teams whenever Dialpad receives an SMS to a department number. However, looks like the SMS message data is not being pushed to zapier correctly. See screenshot below with the SMS content missing:
Best answer by Troy Tessalone
View original
+8
Hey there
+14
Hi
Good question.
Check your DATA OUT from the Dialpad Zap trigger step:
Absolutely, See below (I replaced some of the personal data with “XXX”. Appreciate the help!
direction:
inbound
is_internal:
false
mms:
false
from_number:
+XXX
id:
6277669343821824
target:
phone_number:
XXX
type:
department
id:
5183712628899840
name:
Human Resources
to_number:
1:
+XXX
event_timestamp:
1677177268873
admins:
1:phone_number:
XXX
type:
user
id:
4836551292387328
name:
XXX
2:phone_number:
XXX
type:
user
id:
5545172283490304
name:
XXX
contact:
phone_number:
+XXX
id:
5983330940059648
name:
XXX
created_date:
2023-02-23T18:34:28.573Z
Fields with no value:
sender_id
querystring
+14
These may be why…
The Zap trigger for Dialpad - SMS Created may be different than SMS sent, which could be why no message data is present.
Dialpad API - SMS Events: https://developers.dialpad.com/docs/sms-events
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