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Question

Zap Could Not Be Switched On

  • March 29, 2022
  • 2 replies
  • 77 views
A

I’m trying to setup a new zap that start with a trigger on HelpDeskAdavanced.

Testing zap everything is ok, but if I try to activate zap, after few seconds the zap was deactivated and I receive a generic error notification inside my mail.

Also trying to use different actions nothing change.

 

I’m trying with free account

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Satya09
Forum|alt.badge.img+7
  • Satya09Beginner
  • Beginner
  • March 29, 2022

Hey @acolajacomo 

Are you sure that you are not using any Premium Zapier App that is offered in the Paid Plans only?

Because with a free account you can test zaps using Premium Apps like Webhooks,etc but you must upgrade the account to the Premium plans to start using them.

A
  • acolajacomo
  • Author
  • New
  • March 29, 2022

Hi, HelpDeskAdvanced is indicated as beta and not as premium.

I don’t know if also beta apps can be used with free account

 

Hey @acolajacomo 

Are you sure that you are not using any Premium Zapier App that is offered in the Paid Plans only?

Because with a free account you can test zaps using Premium Apps like Webhooks,etc but you must upgrade the account to the Premium plans to start using them.

 

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