YouTube videos not appearing after upload via Zap

Hi @enoch 

Help links for using YouTube in Zaps: https://zapier.com/apps/youtube/help

Check/test your Zap app connections here: https://zapier.com/app/connections

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode for the “Configure” section.

@enoch 

The screenshots still do not show how the Zap step is configured in the “Configure” section.

@enoch 

If you are trying to use a File URL, it must be publicly accessible direct download link.

You can check by trying to open the link in a new private browser to see if it initiates a direct download of the file.

Help link to follow: https://community.zapier.com/show%2Dtell%2D5/how%2Dto%2Dget%2Da%2Ddropbox%2Dfile%2Ddirect%2Ddownload%2Dlink%2D22085?tid=22085

Hi @enoch 👋

Did you manage to resolve things by changing the permissions for the file so it’s publicly accessible?

Want to make sure this gets sorted so please keep us updated on how things are progressing! 🙂

still not resolved.

I tried excluding file contents as well but this isn’t working

Hi @enoch,

I’m jumping in to see if I can help!

Could you please send a screenshot of the “CONFIGURE” section of the Find File step? Additionally, could you please confirm if the file name “2024” exists in Dropbox?

(view larger)

I'll be keeping an eye out for your response!

Still not uploading it.

Please help!

Hey there, ​@enoch! 🙂

I did some checking and it spotted that the “Cannot read properties of undefined (reading ‘.tag’)” error you were running into previously appears to have been caused by a bug that was since resolved: 

Still not uploading it.

Please help!

Looking at your recent screenshots it seems that the recent tests of the Upload Video file were correct in that it didn’t upload them. With the Upload Video action, any tests within the Zap editor are expected to not upload the actual video file and only show the default test data that’s pictured in your screenshots. Check out our My Zap does not show real data when I test the Upload Video action for details. 

If the issue is more that it’s not uploading the videos when the Zap is switched on and running live, can you confirm whether you still receive a “Error (410)Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help Center and forum…” error or a different error? And if you can share a screenshot of any errors you’re seeing in a recent run of the Zap that would be super helpful to us in troubleshooting further. Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing - you can use a tool like Zappy for that.

Thanks, I look forward to your reply! 

recent error.

it says it’s uploaded but i cant find the video in my channel.

also buffer not getting uploaded. 

the vid file size is approx 493mb, h264

Hi ​@enoch,

When testing the Upload Video in YouTube action step, the video won’t show up in your channel. This is normal and was a change made by Zapier for security reasons. To check if the Zap is working, I suggest publishing the Zap. You can learn more about that here: https://help.zapier.com/hc/en-us/articles/8495991159693-Common-Problems-with-YouTube#h_01HA9NWT0DSCHFQ7GT57DVFX69

Additionally, the upload limit for Buffer is 100MB. I suggest uploading files less than 100MB to avoid errors in the Zap.

Hope, this helps!

Hey ​@enoch 👋

Just wanted to check how things are going on this—did the Buffer action continue to error after the Zap was published or is it running successfully now?

Looking forward to hearing from you!

no, this not working.

Hi ​@enoch,

Testing the YouTube step won’t upload the video on your YouTube channel for security reasons. To ensure everything works correctly, I’d recommend publishing the Zap and doing a live test.

I'll be keeping an eye out for your response!