Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I’m trying to create a Zap that takes a Gravity Form (in this case a wholesale order form), and looks on Xero (my accounting software) for that contact. If it finds the contact it needs to create an invoice for the contact; if it doesn’t find the contact then it needs to create the contact and then create an invoice.

But I’m getting stuck on the Find or Create contact stage. When I test it, it says ‘No property or field 'xxxx' exists in type 'Contact' (where xxxx is the name of the contact). But I can’t work out what to do to solve this…

Can anyone help?

Yes - because I’ve just filled in a form where I order some of every type of stock I have in (i.e. every item has a quantity next to it), and that worked. It’s when I only order certain quantities that it doesn’t work.

So do you mean I need to add a kind of ‘if no quantity assume zero’ logic? Any pointers on how to do that?

John

Is this the answer? https://help.zapier.com/hc/en-us/articles/8496278339725-Set-default-values-for-blank-fields-in-Zaps

@johnmorsebrown 

We would need to see updated screenshots with the outline of your Zap steps to have proper context.

No problem @Troy Tessalone - here they are - in numbered order.

@johnmorsebrown 

You’d likely have to add a custom Code step before to detect and handle any line items with a missing Qty.

A Qty of 0 would likely cause an error too.

OK thanks @Troy Tessalone - I’ll try that in the morning!

John

Terms & Conditions