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Question

Xero Credit Note search broken

  • December 25, 2025
  • 5 replies
  • 34 views

I am testing out Zapier to do some credit note allocations.  Unfortunately, the search doesn’t seem to be working correctly.  At the moment, it is returning ALL credit notes, regardless of what you pass in as a parameter.

In this example, I have put in nonsense for the search, but it still returns all of the credit notes in Xero:

This is making it impossible to build the script I need.

Is anyone else seeing this, or can somebody from Zapier take a look?

Thanks!

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 25, 2025

Hi ​@DBChel 

Post screenshots showing the DATA IN/OUT from testing the Zap step in the TEST tab for proof of your claim.

 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

 

Workaround is to use this Zap action: Xero - API Request

Xero API endpoints for Credit Notes: https://developer.xero.com/documentation/api/accounting/creditnotes#get-creditnotes

 


  • Author
  • Beginner
  • December 25, 2025

Hi Troy - here’s a snipped, where I put in garbage for the Credit Note just to test it out:

 

 

That still returns all of the credit notes in my test organization (only three, at the moment, fortunately) and halts on the multiple results set.

I will test out the workaround you suggested.

David.


  • Author
  • Beginner
  • December 25, 2025

That workaround does work, but definitely some extra pain since it returns an XML doc which then has to be parsed to find the right ID to pass along.  I don’t think Zapier has a way to parse that body natively, does it?  To make the whole Zap flow I have to call out to an external XML parser but at least the POC flows now.

Hopefully Zapier can look at the other API call and see why it’s returning the whole list.  There doesn’t seem to be any other option to restrict on the native Zapier call.

Cheers.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 26, 2025

@DBChel 

Make sure to open a ticket with Zapier Support: https://zapier.com/app/get-help


  • Author
  • Beginner
  • December 26, 2025

They have confirmed it’s broken and are looking into it.

The workaround also returns the document as  JSON, so that’s fine for now.

Cheers.