Why is it that when I set the ‘From’ email on one of my zaps to one email address for e.g. zapinbox@company.com, it instead sends from my account email address myname@company.com, the one that links my zapier account to my google drive? How do I change this so the recipient doesn’t see my personal account email?
+14- Zapier Orchestrator & Solution Partner
Hi
Which email app are you using in the Zap step? (name)
Post screenshots showing how your Zap step is configured.
- Beginner
The processing email you see in the screenshots should be a gmail inbox (though I’ll have to double check this) linked through my personal work email.
+14- Zapier Orchestrator & Solution Partner
Make sure to update the Gmail Zap steps to use the newest Gmail Zap app version.
Help: https://help.zapier.com/hc/en-us/articles/18755649454989-App-versions-in-Zapier
For the Gmail Zap step…
In the Setup tab, a connected account is selected, which is used as the default From Sender info.
In the Configure tab, there are 2 From fields:
- From
- Uses the connected Gmail account as the default
- Can select other available emails to send From, such as an alternative email or alias
- From Name
- You can specify a custom From Name to be sent
Help links for using Gmail in Zaps: https://zapier.com/apps/gmail/integrations#help
TIP: Click field labels to see tooltips with more info.
For live Zap Runs, check the Zap Run history details to see the DATA IN/OUT for each step to help you trace and troubleshoot: https://zapier.com/app/history/
- Beginner
Thank you! The gmail app did need updating and I’m working on getting an alias added.
+11- Community Manager
Hey there
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