Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

i got this message  how can i fix it ?

We hit an error adding your new account

authentication failed: Error parsing response. We got: "<!DOCTYPE html> <html dir="rtl" lang="he-IL"> <head> <meta http-equiv="Content-Type" content="tex"

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

Hi there @itai77,

Welcome to the Community! 🎉

Wordpress is one of those Apps in Zapier that can be affected by third party Apps in Wordpress. For example, security plugins usually blocks access for Zapier. I'd recommend disabling your plugins and retrying the connection. We've seen plugins interfere with Zapier's attempts to connect to WordPress in the past. 

I'd start with the Yoast SEO plugin, as we've seen issues with this one specifically in the past. Another customer was able to resolve this by disabling the Yoast SEO function 'REST API: Head endpoint' setting: https://yoast.com/help/how-to-disable-or-enable-the-rest-api-endpoint-in-yoast-seo/

Hopefully, this helps!

Terms & Conditions