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Question

WordPress error: Authentication failed: 403 Forbidden: Access Denied.

  • August 15, 2023
  • 1 reply
  • 37 views
sarvamrai

All security is closed and xmlrpc is enabled. Please help me out 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • August 15, 2023

Hi there @sarvamrai,

Welcome to the Community! 🎉

WordPress can be tricky to troubleshoot as each instance can be customized in so many ways. Could you please check our common issues document on this here: https://zapier.com/help/doc/common-problems-wordpress#403-forbidden-error? 

In addition to that document, I see in our notes that one user reached out to WordPress and found out that their ProfilePress plugin was automatically updated, and this caused the Zap to no longer be able to connect. Downgrading back to the previous version (4.3.1) fixed the connection.

Another ended up reaching out to their site hosting provider, Cloudways, who resolved as follows:

In Cloudflare, “Firewall > Bots > Configure Super Bot Fight Mode > Definitely automated” was set to Challenge, preventing the Zapier connection from succeeding. Changing this to “Allow” allowed the Zapier connection to succeed most of the time, but not all of the time.

Please keep us posted!

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