Best answer

WordPress authentication error: The Zapier WordPress plugin has not been activated on this WordPress site.

  • 18 February 2023
  • 9 replies
  • 279 views

Userlevel 1

I have installed the Wordpress Plugin and. activated it

 

But I still get an error saying that it. is not installed or activated.

 

See attached

 

Any tricks or tips?

 

Thanks in advance.

icon

Best answer by profezor 18 February 2023, 17:15

View original

9 replies

Userlevel 7
Badge +14

Hi @profezor 

Good question.

Related help articles: https://zapier.com/apps/wordpress/help

You can try using a new/different private browser to make the app connection to WordPress.

Userlevel 1

Tried with new incognito browser and got the same error 

Thanks

Userlevel 1

RESOLVED

 

was. using. http rather than. the correct https

Userlevel 7
Badge +11

Glad to hear you were able to get this sorted @profezor! And thank you for sharing your solution with the Community, it’s most appreciated! 😁🎉 

Hi.

I keet getting the same error, and I am using https:// 

 

During some the time the connection works well, but then was disconnected and I cannot reconnect due to this issue.

 

Somebody know what could be happening?

Userlevel 7
Badge +6

Hi there @callen,

Could you please confirm that the Zapier WordPress plugin is installed on your website and that you have admin permissions on your WordPress account? This is required to connect WordPress to your Zapier account.

I also checked our notes and found a similar issue with another user. They discovered the hosting provider was blocking traffic from Amazon AWS, which Zapier uses. Some changes in the firewall on their end did the trick.

Also, here are a few other things to remember: 

  1. Make sure to reconnect the account and make sure to include the www part of the URL
  2. If that doesn't work, the next step would be to temporarily deactivate any security plugins that could interfere with us trying to connect.
  3. Also, is it possible to check to ensure that the WordPress Plugin is activated in the Plugin Dashboard? https://help.zapier.com/hc/en-us/articles/8496101767309

Please keep us posted! 

Thanks.  It works with the first suggestion

  1. Make sure to reconnect the account and make sure to include the www part of the URL

But I think you should clarify in the instructions box for connect to wordpress, because there, it did not use www 

Again, thanks for the support

Userlevel 1

I had the same problem, I resolved it by adding www. to my domaine.

Userlevel 7
Badge +6

Thanks for posting an update here @JOBO!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply