We’re having difficulties connecting to WooCommerce from Zapier. The site we are trying to connect is on a multisite. We’re getting zero specific error messages (just a generic "There is a problem with this auth. Contact support or reconnect it here.") Is it even possible to connect on a multisite?
Best answer
WooCommerce error: There is a problem with this auth. Contact support or reconnect it here.
- Beginner
- 2 replies
Best answer by jnearBest answer by jnear
Thank you! We had gotten that far. Just had to start a new Zap, and then stopped receiving the error.
+14- Zapier Expert
- 31147 replies
Hi
Help articles for using WooCommerce in Zaps that may provide guidance:
https://woocommerce.com/document/woocommerce-zapier-integration/
- Beginner
- 2 replies
That documentation indicates that working with a multisite is possible, so that’s good to know! However, we are still receiving the error on Zapier. Our server is getting a 200, so there’s seemingly success there. We’re starting over with a new Zap to see if that helps.
+6- Zapier Staff
- 6466 replies
Hi
I’m jumping in to see if I can help!
According to WooCommerce help article, you’d need to connect to Zapier as a Super Admin and you need a separate authentication for each site in your network.
More about that here: https://docs.om4.io/woocommerce-zapier/faq/#can-i-authenticate-with-application-passwords
Hopefully, this helps!
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