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Question

Wix form data upload issue: Only display file URL

  • October 15, 2025
  • 2 replies
  • 22 views
B
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Hey Team,

We have had a promotion running on our Wix hosted website that requires customers to submit their receipt to be eligible for cash back. It’s been running successfully, adding a URL of the receipt file into the desired “upload receipt” columns within our google worksheet:

However from the 11 October without making any changes to the form or Zap the data now sends detailed information about the image which we do not require.

Is there a work around to stop it pulling all this information across and only display the file url as it had done previously?

Thanks!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • October 15, 2025

Hi ​@bstteam 

OPTIONS

Add this Zap action step: Formatter > Text > Extract URL

 

OR

 

Add this Zap action step: Formatter > Text > Split

Split at “url: ”

Keep the last segment.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
L
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  • laura.gilesZapier Staff
  • Zapier Staff
  • October 16, 2025

Hi there! ​@bstteam 

Thanks for writing in, Laura here at Zapier support happy to answer your questions!

Without checking the Zap settings specifically, this sounds like a change on Wix's side in how they're formatting file upload data in their API.

Here's what I'd recommend:

**Quick fixes to try:**
1. **Re-test your Wix trigger** - Go to your Zap editor and test the trigger again to see the new data structure
2. **Check for alternative fields** - Look for a field that might contain just the URL (like "File URL" or "Upload URL"). If 1 appears, map this instead.
3. **Use Formatter to extract the URL** - If the URL is buried in the detailed data, add a Formatter step with "Extract URL" to pull out just the link at suggested by ​@Troy Tessalone 

The good news is this should be fixable with field remapping or a simple Formatter step! 

Hope this helps! 🚀

 

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