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Wix App greyed out in Zapier: Unable to transfer customer information

  • November 10, 2024
  • 12 replies
  • 157 views

I have Wix and not Wix answers. Trying to find a way to zap customer info to Wix, but the Wix app is always grayed out. I would appreciate any help I can get

Best answer by ken.a

Hi @konnect,

Thanks for the clarification.

Unfortunately, there are no available action to create a customer in Wix. I would recommend reaching out to our Support Team to create a feature request on your behalf.

In the meantime, you can use the Wix API as a workaround as Troy suggested.

Hopefully, this helps.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

12 replies

JammerS
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  • Zapier Staff
  • November 11, 2024

Hi @konnect,

 

Welcome to the Community. 

 

To troubleshoot the issues with Wix and Zapier integration, ensure your Wix account has the necessary permissions (admin or developer), try reconnecting your Wix account in Zapier, and confirm both apps are updated. If problems persist, contact Wix Support for assistance, as some features may not be fully supported on Zapier and may require alternative solutions.

 

Let us know if you have further questions.


  • Author
  • Beginner
  • November 11, 2024

Hi,
After reading your suggestions. I tried to add Wix to my apps, and this is what is happening. Looks like it connects but then I get an error message


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 11, 2024

Hi @konnect 

Tips to try:

 


  • Author
  • Beginner
  • November 11, 2024

Hi Troy,

The private window did not work. Not sure how can I send my customer info from Shopify to Wix with Webhook?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 11, 2024

@konnect 

Wix API: https://dev.wix.com/docs/rest

Resources for using App APIs in Zaps:

 


ken.a
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  • Zapier Staff
  • November 12, 2024

Hi @konnect,

There are no available actions for the Wix app in Zapier that could probably why you’re seeing it greyed out. Could you please let me know what specific action your looking for in Wix?

https://zapier.com/apps/wix/integrations#triggers-and-actions

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(view larger)

I'll be keeping an eye out for your response!


  • Author
  • Beginner
  • November 12, 2024

hi @ken.a 
I am using wix for crm and Shopify for product sales. When I make a sale in Shopify I would like to send customer information to wix and label them as a customer.

Also in add app section I can’t even connect to wix in zapier 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 12, 2024

@konnect 

You would need to use the Wix API to send data from Shopify to Wix depending on what you are trying to do in Wix.

 

Wix API: https://dev.wix.com/docs/rest

Resources for using App APIs in Zaps:

 


ken.a
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  • Zapier Staff
  • Answer
  • November 13, 2024

Hi @konnect,

Thanks for the clarification.

Unfortunately, there are no available action to create a customer in Wix. I would recommend reaching out to our Support Team to create a feature request on your behalf.

In the meantime, you can use the Wix API as a workaround as Troy suggested.

Hopefully, this helps.


  • New
  • November 14, 2024

Urgently waiting for WIX actions as well!


  • Author
  • Beginner
  • November 14, 2024

Thank you ​@Troy Tessalone , ​@ken.a , ​@JammerS 


JammerS
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  • Zapier Staff
  • November 15, 2024

Hi ​@konnect,

 

We appreciate your patience, rest assured that once the feature request is active, we will email you when there’s an update. Thank you.