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Wix Answers integration with Zapier fails with account error code


I'm having trouble integrating Wix answers to Zapier. I get this account error code all the time. Does someone know what to do or have similar problems?

Best answer by SamBBest answer by SamB

Hey folks! 👋

Just posting a quick update for anyone who comes across this in the future—Wix officially sunset its Wix Answers product in 2023, which meant that the Wix Answers integration was since removed from Zapier. 

Although Wix Answers is no longer around, you can still connect to Wix in your Zaps via the Wix app here. 🙂

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8 replies

Troy Tessalone
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Hi @Timothybabic 

Good question.

To help us have more context, please post screenshots of these:

  • How your Zap steps are configured.
  • The encountered error.

  • Author
  • Beginner
  • 3 replies
  • October 4, 2023

This is the error code. I don´t know what I'm doing wrong. I am writing the API key and the API secret key.


Troy Tessalone
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@Timothybabic 

Can you show a screenshot of the screen before where you input those field values?


  • Author
  • Beginner
  • 3 replies
  • October 5, 2023

This is what it looks like. I think it is so unclear what to put in what field.

 


Troy Tessalone
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@Timothybabic 

Did you follow the instructions for each field as indicated above each field?

 


  • Author
  • Beginner
  • 3 replies
  • October 6, 2023

Yeah mate!

 


Troy Tessalone
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@Timothybabic 

You can try using a new/different private browser to make the connection.

Make sure the values you copy/paste don’t have a leading/trailing space.


SamB
Community Manager
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  • Community Manager
  • 7274 replies
  • Answer
  • February 5, 2025

Hey folks! 👋

Just posting a quick update for anyone who comes across this in the future—Wix officially sunset its Wix Answers product in 2023, which meant that the Wix Answers integration was since removed from Zapier. 

Although Wix Answers is no longer around, you can still connect to Wix in your Zaps via the Wix app here. 🙂