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Question

Why my 1. "New Issue (Via JQL)" Trigger is not running

  • 29 November 2023
  • 4 replies
  • 20 views
F

I created this Zap to sync my Jira assignments with my Google Tasks, and everything looks to be fine, but there’s no runs history, 

I copied the JQLL query from Jira where it showed data without any errors.

 

Polling interval is set at 2

I tried turning the Zap on and off several times and rebuilding the connection, without success, the Action related is not showing errors.

 

Anybody has an idea about what can be holding it?

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @FelipeB 

Good question.

Have there been new issues in Jira that match the trigger conditions?

Zaps work while turned ON for new data going forward.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
F

Thanks, it makes sense. But I’m wandering if there’s a way to sync the existing assignments using the same trigger (I have a few dozens of tasks I would like to migrate)

Troy Tessalone
Userlevel 7
Badge +14

@FelipeB 

Existing data would have to match the Zap trigger conditions to fire the Zap.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
Userlevel 7
Badge +14

@FelipeB 

To clarify, the Zap trigger is only for New Issues that match the conditions.

So if you add a new issue then change a value which matches the trigger conditions it won’t fire the Zap, because that would be considered an UPDATED Issue.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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