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Question

Why is the new meeting summary trigger not working in Zoom?

  • September 16, 2025
  • 2 replies
  • 30 views

Just wanted to ask why new meeting summary trigger is not working? I have reconnected the connection, run a quick meeting multiple times to test but still its error, its in correct account, and this was just working last week i dont know what happened.

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2 replies

Sparsh from Automation Jinn
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Hey ​@Romnick,

Here is a helpful article about fixing Zoom problems- https://help.zapier.com/hc/en-us/articles/8495980386317-Common-Problems-with-Zoom

Referencing the potential fix from the article-

  • Go to the Zoom app marketplace and log in to your admin account.
  • In the top right, click Manage.
  • In the left navigation, under Admin app management, click Apps on account.
  • Search and select the Zapier app.
  • In the User & groups tab, click + Add Users. Add the user whose recordings or meetings that you want to trigger the Zap for.
  • Go back to Zapier.
  • You'll need to reconnect your app connection to Zoom. When setting your app permissions, make sure to select the Allow this app to use share access permission checkbox.

Try it to see if it fixes it. Hope it helps!


SamB
Community Manager
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  • Community Manager
  • September 19, 2025

Hi ​@Romnick 👋 Were you able to give that potential fix Sparsh suggested a try yet?

Let us know whether it does the trick!