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Why does the filters not working though testing is succesful?

  • April 7, 2021
  • 3 replies
  • 71 views

I made zaps for thrive leads and kartra. The testing is fine (test email where on kartra as per the zaps actions) yet upon filling out the thrive lead forms (I tried both published and unpublished) no emails were reflected to kartra. I believe this is on the filter because the thrive lead name group is wrong upon generation of matched items. What should be done regarding this matter?

 

Thank you.

 

 

Best answer by XRay Tech

Hi @birds,

Something that I would try as a next step is to grab new data and manually test it to see what it would do with the new data you submitted. I am not sure if you are using the same data or not or if you have tried this yet.

 

This is how you can pull new data from the trigger: here

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3 replies

XRay Tech
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  • Zapier Solution Partner
  • Answer
  • April 7, 2021

Hi @birds,

Something that I would try as a next step is to grab new data and manually test it to see what it would do with the new data you submitted. I am not sure if you are using the same data or not or if you have tried this yet.

 

This is how you can pull new data from the trigger: here


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 7, 2021

Hi @birds 

Check your Zap Runs history details to see the DATA IN/OUT for each step in a triggered Zap: https://zapier.com/app/history/


AndrewJDavison
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  • Zapier Solution Partner
  • June 1, 2021

@birds 
Just checking in to see if you still need help with this?