Why does one of my Sub-Zaps filter out and not run?
Hi Guys ,
So I have a automation which checks that when a zoom meeting has ended , it checks all the members who weren't there on the meeting from google sheet and marks them as “ No Show “ members . This part runs completely fine .
The other part of this Zap is that it would run email and text sequences alternatively and send an email to that person until they respond . For that part 2 sub zaps have been created which are supposed to run within the loop when we mark the Attendees on the Sheet as “No Show” .
The issue I am facing is that it runs the email sequence , but it just filters out the “SMS Sequence “ .I want both of them to run ,since its alternative .Here is the screenshot for the sub zaps
Email Sequence
SMS Sequence
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Hi @Jeff12
For us to have more info, post screenshots showing how your Zap Filter steps are configured in EDIT mode.
@Jeff12
One thing to keep in mind with creating delay sequences in Zaps is that if you need to adjust the Zap steps in the future, then current Zap Runs that are still “playing” (aka In Progress) because of delay steps, can get interrupted, stop running, and result in an error.
Better Zap design would be to send the data to apps that handle those email and SMS sequences outside of Zaps. (e.g. ConvertKit for email)
Plus, that should use less Tasks in Zap Runs since the majority of the logic would be offloaded to another apps better suited for long sequences.
@Jeff12
Another approach if you want to use these apps for email (Gmail) and SMS (RingCentral) is to use Airtable as your operational data hub.
Concept being you send the data to Airtable and then create Views for each of the individual email/SMS you want to send.
e.g. View with filter conditions for when Email 1 should be sent, when SMS 1 should be sent, and so on.
Makes it easier to adjust the sequence logic.
Views are segments of data. (filter, sort, group, show/hide fields, reorder fields)
For us to have more info, post screenshots showing how your Zap Filter steps are configured in EDIT mode.
This is how its set for the email sequence
Email Sequence sub zap
and this is for the SMS Sequence
SMS sequence sub zap
This post has been edited by a moderator to remove personal information.@Jeff12 please remember that this is a public forum and to remove any sensitive information prior to posting.
@Jeff12
One thing to keep in mind with creating delay sequences in Zaps is that if you need to adjust the Zap steps in the future, then current Zap Runs that are still “playing” (aka In Progress) because of delay steps, can get interrupted, stop running, and result in an error.
I believe I did change the delay times over and over again . What do I do in this case ? Do I recreate the sub zap ?