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All of a sudden all of my Zaps using Zapier’s AI are delayed? There is no Delay action in my Zap. We also haven’t used up the zaps for our Team plan, and Zapier’s AI is included in our subscription. What is going on? I tried to rerun a Zap from history and it was also delayed. Is their system down or something?

Hi ​@Tfvaughn 

That may be a temp issue related to the AI platform being used.

 

Probably best to open a ticket with Zapier Support: https://zapier.com/app/get-help

We’re using the AI provided by Zapier through their subscription. I did reach out to support who said other users were also experiencing issues. Hoping this gets back up and running as we really rely on the Zaps to keep our business running efficiently.

​@Tfvaughn 

Zapier Status incident: https://status.zapier.com/incidents/01K8RB114KT5N2RR23TF9R3DRG

Hey everyone! Just popping in to confirm that this incident has been resolved. 🎉

For the affected Zap runs, we recommend replaying the entire Zap run instead of just the steps that errored. You’ll find instructions on how to do that in the latest update on that incident page Troy linked to but I’ll share those here as well for convenience:

If you had AI by Zapier actions there are stuck in the delayed status please visit your Zap History here to view any Delayed status AI by Zapier Zap Runs and decide to replay the entire run for completion. Unlike replaying errors, when you replay all steps, the Zap will replay every single step in the Zap, including the trigger and all previous steps, regardless of their run status. Below are instructions on recommended actions to take: 1. Visit Zap History for October 29th with a status of Scheduled for AI by Zapier connection: https://zapier.com/app/history?end_datetime=2025-10-29&start_datetime=2025-10-29&app=AICLIAPI%403.5.0&status=delayed 2. Ensure the date range shows October 29th and review runs between the impacted time. 3. View the Zap Run and follow the instructions below to replay the entire Zap run.

To replay the entire run, please follow the steps below from this help guide:

  • Open the Zap in the Zap editor.

  • In the left sidebar, click the Zap runs icon to expand it.

  • Select one or more Zap runs.

  • Above the Zap runs, click Replay. A dialog box will appear.

  • Click Replay.

Really appreciate your patience while our team worked to get things back on track. Since the issue has been resolved, I’ll go ahead and close this topic.

If anything further comes up, please don’t hesitate to start a new topic in the Community or reach out to Support directly. Until then, happy Zapping! ⚡

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