Why are app connections expiring automatically?

Hi ​@Sajid Rasheed 

Help link managing Zap app connections: https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections#h_01JX27R7X7KGS5328107AC91G9

Zap app connection issues are usually related to the app itself.

Really a case by case basis per app as there are many different reasons.

Could be due to new app API versions, etc.

Apps can have different connection limitations:

• some have max connection limits
• some have connections that expire after N days
• etc.

Common app authentication issues

Authentication issues can occur due to several reasons:

• Incorrect credentials: Double-check your username and password for typos when connecting your app. 
• Insufficient permissions: Ensure your app account has the necessary permissions and paid plan. You may need to contact the app’s administrator for assistance.
• Expired app connections: You must reconnect your app connection if your password changed recently or if your organization enforced additional security controls. 
• Two-factor authentication (2FA): You cannot connect some apps if you enable 2FA.  

For more troubleshooting information, review these articles:

• Can’t access or use Zapier with other apps.
• App connection error: “Not authenticated” or “Unauthorized”

Hi there ​@Sajid Rasheed 👋 Did Troy’s reply help you to determine why the app connections were expiring?

If not, can you share some details as to which apps in particular you’re seeing this with? 

Looking forward to hearing from you!