Hello,
I set up a form on my website and embedded zapier to bounce that form submission to me and my teams emails. I randomly get empty email zaps so the form just has all the forms questions but no answers so I think its broken every time so then I go to my website and fill the form out and hit submit then when it do that i get the full form filled out so I do not understand where the empty ones are coming from or why.
Thank you,
Sam
+14Hi
For live Zap Runs, check the Zap Run history to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/
For us to have more info, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.
+6Hey
Please post screenshots of Data In, Data Out as well how each Zap step is configured for us to have more context.
+3Hello
This usually happens when the Zap is triggered by a partial submit, a test event, or a bot rather than a real form submission.
Check the Zap run history to see if the trigger data is already empty, and add a Filter step so the email only sends when a required field has a value. If the form is public, enabling CAPTCHA can also help.
Helpful links
https://help.zapier.com/hc/en-us/articles/8496304648333-Why-does-my-Zap-trigger-but-have-no-data
https://help.zapier.com/hc/en-us/articles/8496249648013-Common-reasons-Zaps-trigger-unexpectedly
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