We switched from Mailchimp to Klaviyo and I’m having trouble setting up my zap.
Goal: User subscribes to a list in Klaviyo send a survey from SurveyMonkey.
I had this set up using Mailchimp just fine.
But I can’t find the list I want to target in my Klaviyo options.
Am I supposed to subscribe to the list and then find that subscriber through my test? Is that how it works? This feels less clear than the mailchimp set up.
I appreciate any guidance anyone has…
Hi
Good question.
The field shown in your screenshots is a Metric.
Which Klaviyo Action are you trying to use?
Try this Zap action which lets you find/create subscriber and set the List.
I want to use Klaviyo as an event.
So when JSmith@website.com subscribes to my list “This List Right Here” that is the trigger
that sets the Zap in motion.
Also I totally acknowledge I’m not using the right words… but
I was able to successfully set up a similar zap.
When person subscribes to email list in Mailchimp, then SurveyMonkey sends that user an email survey.
You would likely need to configure a Flow in Klaviyo that sets a specific event once a user subscribes to a Klaviyo List in order to trigger the Zap.
https://help.klaviyo.com/hc/en-us/articles/115002774932
Would a filter not work?
You can add a Filter, but that is probably a wasted Task since you can define the Klaviyo Metric in the Zap trigger step.
The Metric options for Klaviyo were super limited and you couldn’t specify which list.
I don’t understand why the Klaviyo Zap is so wildly different than the Mailchimp one. In Mailchimp I could easily select the audience.
When User subscribes to Audience Y do this.
Try this Klaviyo Flow example.
Zap trigger: Webhook - Catch Hook
This will generate a unique webhook URL to configure in the Klaviyo Flow.
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