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WhatsApp Notification error #100

I receive reservation information by e-mail, I want to send it via WhatsApp, but it gives error #100, please let's fix this, it is very important for me, my work is interrupted.

10 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Iskender 

Help articles for using WhatsApp Notifications in Zaps: https://zapier.com/apps/whatsapp-notifications/help

 

Looks like you might be trying to pass more data than just an Order Reference Number for that field value.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
I

So, how can I send this message, by what method or method, please help me.

Troy Tessalone
Userlevel 7
Badge +14

@Iskender 

From the help article:

 

3. Customize your message

  • From the Template dropdown, select what type of message you want to send:
    • New Lead:
      • 🚀 New lead alert: [First Name] [Last Name] is interested in your services!
        • Email: [email address]
        • Phone: [phone number]
        • Lead Source [lead source]
        • See Details: [link to lead]
    • New Message: 
      • 📬 New message from [First Name] [Last Name]. Reply now at: [link to reply].
    • Payment Confirmation:
      • 💰"Cha-ching! You received a [payment amount] from[First name] [last name]!
    • New Order:
      • Hey there! 🛍️ Your order [order number] has been confirmed.
    • Shipping Confirmation:
      • 📦 Good news! Your package is on its way! Track your order with this link: [Tracking Link]
    • Calendar Reminder:
      • "📅 Friendly reminder:[calendar event name] at [date] at [time].
  • Once a template is selected, the relevant fields related to the template will appear. Complete all relevant and required fields.
  • Click Continue.
miscEye icon Note

Let our Support team know if you’d like to see new templates added. 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
I

These are not working, please show me how to do it, there is no template available.

Troy Tessalone
Userlevel 7
Badge +14

@Iskender 

The chosen WhatsApp Notifications template dictates which field are available and those fields have validation limits.

You can’t change the template.

You can only populate values into the fields that are part of the static template.

 

  • New Order:
    • Hey there! 🛍️ Your order [order number] has been confirmed.
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
I

So, I won't be able to do what I want to do now, is there any way?  By the way, thank you very much, I appreciate your interest.  Please guide me, I want the reservations made on my site on my WhatsApp.

Troy Tessalone
Userlevel 7
Badge +14

@Iskender 

You are limited to the options available via the WhatsApp Notifications Zap app.

The WhatsApp Messenger app is not yet supported.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
I

thank you so much 

ok, WhatsApp is not required. Is there a general way to do this?

Troy Tessalone
Userlevel 7
Badge +14

@Iskender 

Other Phone & SMS Zap app options: https://zapier.com/apps/categories/phone

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

@Iskender if you need WhatsApp Messenger and want to connect your own number, give 2Chat a try [1]. 

 

[1] https://zapier.com/apps/2chat/integrations

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