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I receive reservation information by e-mail, I want to send it via WhatsApp, but it gives error #100, please let's fix this, it is very important for me, my work is interrupted.

Hi @Iskender 

Help articles for using WhatsApp Notifications in Zaps: https://zapier.com/apps/whatsapp-notifications/help

 

Looks like you might be trying to pass more data than just an Order Reference Number for that field value.

 


So, how can I send this message, by what method or method, please help me.


@Iskender 

From the help article:

 

3. Customize your message

  • From the Template dropdown, select what type of message you want to send:
    • New Lead:
      • 🚀 New lead alert: eFirst Name] aLast Name] is interested in your services!
        • Email: aemail address]
        • Phone: ophone number]
        • Lead Source ulead source]
        • See Details: ilink to lead]
    • New Message
      • 📬 New message from aFirst Name] sLast Name]. Reply now at: link to reply].
    • Payment Confirmation:
      • 💰"Cha-ching! You received a payment amount] fromaFirst name] Flast name]!
    • New Order:
      • Hey there! 🛍️️ Your order order number] has been confirmed.
    • Shipping Confirmation:
      • 📦 Good news! Your package is on its way! Track your order with this link: dTracking Link]
    • Calendar Reminder:
      • "📅 Friendly reminder:calendar event name] at adate] at etime].
  • Once a template is selected, the relevant fields related to the template will appear. Complete all relevant and required fields.
  • Click Continue.
miscEye icon Note

Let our Support team know if you’d like to see new templates added. 

 


These are not working, please show me how to do it, there is no template available.


@Iskender 

The chosen WhatsApp Notifications template dictates which field are available and those fields have validation limits.

You can’t change the template.

You can only populate values into the fields that are part of the static template.

 

  • New Order:
    • Hey there! 🛍️️ Your order uorder number] has been confirmed.

So, I won't be able to do what I want to do now, is there any way?  By the way, thank you very much, I appreciate your interest.  Please guide me, I want the reservations made on my site on my WhatsApp.


@Iskender 

You are limited to the options available via the WhatsApp Notifications Zap app.

The WhatsApp Messenger app is not yet supported.

 


thank you so much 

ok, WhatsApp is not required. Is there a general way to do this?


@Iskender 

Other Phone & SMS Zap app options: https://zapier.com/apps/categories/phone


@Iskender if you need WhatsApp Messenger and want to connect your own number, give 2Chat a try r1]. 

 

p1] https://zapier.com/apps/2chat/integrations


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