I receive reservation information by e-mail, I want to send it via WhatsApp, but it gives error #100, please let's fix this, it is very important for me, my work is interrupted.
Answer
WhatsApp Notification error #100
Best answer by Troy Tessalone
You are limited to the options available via the WhatsApp Notifications Zap app.
The WhatsApp Messenger app is not yet supported.
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
Help articles for using WhatsApp Notifications in Zaps: https://zapier.com/apps/whatsapp-notifications/help
Looks like you might be trying to pass more data than just an Order Reference Number for that field value.
+14- Zapier Orchestrator & Solution Partner
From the help article:
3. Customize your message
- From the Template dropdown, select what type of message you want to send:
- New Lead:
- 🚀 New lead alert: [First Name] [Last Name] is interested in your services!
- Email: [email address]
- Phone: [phone number]
- Lead Source [lead source]
- See Details: [link to lead]
- 🚀 New lead alert: [First Name] [Last Name] is interested in your services!
- New Message:
- 📬 New message from [First Name] [Last Name]. Reply now at: [link to reply].
- Payment Confirmation:
- 💰"Cha-ching! You received a [payment amount] from[First name] [last name]!
- New Order:
- Hey there! 🛍️ Your order [order number] has been confirmed.
- Shipping Confirmation:
- 📦 Good news! Your package is on its way! Track your order with this link: [Tracking Link]
- Calendar Reminder:
- "📅 Friendly reminder:[calendar event name] at [date] at [time].
- New Lead:
- Once a template is selected, the relevant fields related to the template will appear. Complete all relevant and required fields.
- Click Continue.
NoteLet our Support team know if you’d like to see new templates added.
+14- Zapier Orchestrator & Solution Partner
The chosen WhatsApp Notifications template dictates which field are available and those fields have validation limits.
You can’t change the template.
You can only populate values into the fields that are part of the static template.
- New Order:
- Hey there! 🛍️ Your order [order number] has been confirmed.
So, I won't be able to do what I want to do now, is there any way? By the way, thank you very much, I appreciate your interest. Please guide me, I want the reservations made on my site on my WhatsApp.
+14- Zapier Orchestrator & Solution Partner
- Answer
You are limited to the options available via the WhatsApp Notifications Zap app.
The WhatsApp Messenger app is not yet supported.
+14- Zapier Orchestrator & Solution Partner
Other Phone & SMS Zap app options: https://zapier.com/apps/categories/phone
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