Web Parser Returns incorrect Page Title

  • 25 October 2023
  • 4 replies

Userlevel 1

Hello, I am using a Zap to grab the title of a page and then append it to a document. Everything is set-up correctly, it all works, but the Page title in some cases is not correct. Here are a few examples, where the page HTML structure is correct, and the <title>TITLE</title> is correct, but it grabs text from somewhere below…

  1. Page URL: - Title here is: 


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Here is a different example from a random page, because we thought the problem was with our website…

  1. Page URL: - Title is:
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P.S. It doesn’t matter if it’s in test mode or published. Doesn’t matter if I parse as HTML, Plain Text or Markdown - it just doesn’t grab the Title…


Thank you in advance! :)

4 replies

Userlevel 7
Badge +14

Hi @Visa Geeza 

Good question.

You might want to try reporting this via a ticket to Zapier Support:

Userlevel 1

Hey Troy,


Thank you for the quick response! Sent a ticket and will update the topic once I have an answer to the issue :)



Userlevel 1



Support said they have reported the bug and that in the meantime I can use a Code step to grab the og:title from the MetaData. Can anyone please help with that?


Thank you in advance :)

Userlevel 7
Badge +6

Hi @Visa Geeza,

I’m glad to hear our Support Team was able to determine the cause of the issue. 

To be fully transparent, our team is able to provide limited support with the Code action step. It's an advanced feature that can involve lots of custom code, and can quickly land outside of our scope of knowledge. 

For any questions that I may not be able to answer, I tend to recommend checking out StackOverflow's list of Zapier related questions:

Our help doc also offers some info: 

Additionally, you can reach out to one of our Zapier Experts that can provide personal help with this one. You can reach our Zapier Experts here:

Hopefully, this helps.