About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Want create a tag in Active Campaign after a purchase in Copecart (webhook)

  • 22 January 2024
  • 7 replies
  • 85 views
V

Hi , 

 

 can somebody help me to create the right zap with the correct parameters.

Copecart is a checkout tool. You can make integratuons with GENERIC  and Webook. 

I have connect it with Copecart. It was succesfull.

I want that after a purchase in Copecart need to ad a TAG in Active Campaign to the new contact. 

Copecart was already conected with Active campaign. But without Tag.  Now i want use Zapier to create a Tag so that i have a tag after a costumer have buy the product.        

In my zap wehen i make the test there comes a error Troubleshooting. 

icon

Best answer by Troy Tessalone 22 January 2024, 23:27

View original

7 replies

V

here is a screenshot

Troy Tessalone
Userlevel 7
Badge +14

Hi @VictorMM 

We would need to see screenshots with how your Zap step ‘Action’ section is configured to have full context, thanks.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
V

I habe create 2 actions . but i dont know if i need both .   I want that with the purchase on Copecart that the costumer will add to the Tag “Fastentransform Käufer Copecart”

Troy Tessalone
Userlevel 7
Badge +14

@VictorMM 

The Contact ID expects the ID of the Contact, as per the field description.

You have 2 variables mapped from Step 2.

Remove the “Result Message” variable.

 

For the Tags, you do NOT want to map the Contact ID, so remove that.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
V

 

 

I have make the changes. but still Troubleshooting. And now on the AC Account nothing happen

Troy Tessalone
Userlevel 7
Badge +14

@VictorMM 

Is there an existing contact in AC with the ID of 7? (Perhaps it was deleted.)

Maybe try retesting each Zap step in order.

 

Also, you may not need Step 3, if you are adding Tags, those can be added in Step 2.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
V

Thank you  Bro. I have make the steps wich you have recomended me.  And i have delte step 3. 

Now it works so how i want it. Thank you for your help

Reply


Terms & Conditions