I'm trying to create an integration between Plug&Pay and LearnDash using the official Zapier integration.
It works for new users, but when an existing WordPress user purchases another course, Zapier tries to create the user again instead of enrolling the existing user into the new course. As a result, I get the error: "User could not be created. This username already exists."
How can I enroll an existing user in an additional course without creating a new user account?
+14Hi
Try reaching out to LearnDash Support for help with their Zap app integration that they created and manage using the Zapier Developer Platform.
For us to have more info, post screenshots showing how your Zap steps are outlined and configured, along with the encountered error.
We're celebrating the Zapier builders making AI transformation happen. Winners get a published story on zapier.com, a trophy, $5,000 cash, and a feature at ZapConnect. Nominate yourself or a peer by July 24th, 2026.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
