Hello! I have a zap that triggers when a specific appointment type is scheduled in Acuity. When this appointment is scheduled, I want a tag to be added to the customer’s profile in Shopify. Seems really simple. I pull in the appointment data from acuity, add an action step to update customer in shopify. Under the “customer” field for the shopify action step, I add the email address of the customer from the Acuity trigger and manually add “VIP” as a tag. When I test, I get The app returned “Not Found.” I have verified this customer exists in shopify, I don’t know what I’m doing wrong.
I even tried a filter to find customer in shopify and then pulled the email from the found customer into the customer field to update, I get the same error. Thoughts?
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/b5231df6-0fc8-4449-b681-dd6f1f1200ae.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/15566768-3a2f-461c-aa2b-ffa463ae07f4.png)
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Best answer by Troy Tessalone
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