Hey @JamesCC! I know MongoDB can be a bit rough to set up, so let’s start by making sure that’s all good (especially since you mentioned you weren’t sure). There’s a good quick start guide with an excellent screenshot here: https://zapier.com/help/doc/how-get-started-mongodb
As for the error you’re seeing, looks like error message is the result of the operation failing (but the question is why), but MongoDB letting it try one more time. Do you know what version of MongoDB you’re using?
Hi Jilian,
I’m using MongoDB version 5.0.8.
I’ve tried everything mentioned in the quick start guide.
Regards,
James
Thanks for checking all that @JamesCC.
I think the next best step would be to have you contact our customer support team. I’d like them to take a look at your setup and Zap and see what’s going on. This isn’t something we can do on the community out of concerns for privacy, but our customer champions totally can. To kick this off, head on over to https://zapier.com/app/get-help
Hey there! I wanted to pop in and update the thread with some context from the support ticket!
Unfortunately, it looks like the integration can only support older versions. I was able to find a bug report related to not being able to support newer versions and have added you as an affected user to that report.
We’ll email the OP if and when this gets implemented.
If you’d like to follow along, we’ll be posting any updates in this thread: