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Best answer

Unable to update spreadsheet row after lookup

  • 7 November 2022
  • 2 replies
  • 74 views
W

I have attempted to update an already existing zap as I needed to change the spreadsheet owner it looked at. Now I can’t seem to get it to work again and hoping someone can advise.

 

My Zap steps are:

Trigger 1 - New form submission in Hubspot

Action 2 - Lookup Spreadsheet Row in Google Sheets (using email address as identifier)

Action 3 - Update Spreadsheet Row in Google Sheets

 

The error is showing in Action 3 only with every other part working ok. The error is:

Failed to create a spreadsheet row in Google Sheets

There was an error writing to your Google sheet. Unable to parse range: 'Sheet1'!True:True

 

This is what I have used for the row to know which one to update:

 

Any help would be greatly appreciated.

Thanks

icon

Best answer by MohSwellam 7 November 2022, 13:52

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

MohSwellam
Userlevel 7
Badge +8

Hi @Walsall 

 

The reason you are getting this error is because Zapier is expecting the Row ID here instead of the “true” value you are currently passing. You should find the row id in the response of Action 2 , it would show as ID  

Founder of GeekyAir.com
W

Thank you for your help I have managed to resolve this now 😀

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