I have a problem with Google Forms not transferring the text to Google Docs. What am I doing wrong because I don't know anymore. Can I ask for support? I am attaching screenshots
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/b14fa0d4-deab-4e9b-9559-d6ac0a4a3e59.png)
Â
I have a problem with Google Forms not transferring the text to Google Docs. What am I doing wrong because I don't know anymore. Can I ask for support? I am attaching screenshots
Â
Hi
Help articles to reference for guidance:
https://help.zapier.com/hc/en-us/articles/8495982583053-Common-Problems-with-Google-Docs
https://zapier.com/blog/create-autopopulate-google-docs-template/
I don't know what I'm doing wrong.
I have a sample document.
I use : placeholders
A new document is created, but it does not substitute the text from placeholders.
Perhaps the data from Google Forms is loading incorrectly and some stage is missing.Â
I'm really lost at this point and don't know where to look for the problem.
Can I ask for some tips?
From the help articles:
This may be due to your template format. Remove any HTML formatting, and check your template field formatting.
If you copy and pasted fields in your template, they may contain HTML formatting. The HTML formatting won't be visible in your Google Doc, but you will need to remove it before using your Doc in Zapier.
There are two ways to delete the HTML in your Google Docs template:
Remove formatting
If you already selected the template in your Zap, click Refresh fields at the bottom of your Google Docs step. This will reload your template and display your template fields.
To correctly format your template fields in Google Docs:
Here’s an example of a properly formatted template field: {{MyTemplateField}}
.
Learn more about how to create and autopopulate a Google Docs template.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.