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Question

Unable to Sync Custome Field Name between 2 Bigcommerce Connection

  • August 13, 2024
  • 1 reply
  • 13 views

I have been trying many times to map the custom fields name from Bigcommerce store A connection to Bigcommerce store B connection, but it keeps returning the same error message saying “Required field "Custom Fields Name" (custom_fields_name) is missing. Required field "Custom Fields Value" (custom_fields_value) is missing.”

 

1.)It has the custom field name choice pops up in the action field.

2.) i tried to match the custom field ID to the custom field name, but still has the error. 

 

 

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1 reply

ken.a
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  • Zapier Staff
  • August 13, 2024

Hi there @Niki C.,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!