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In reference to the above. I have a similar issue. The zap works in test mode but will not let me send live. Each time I send live, it reverts to not live.

See History attached.

 

 

Hey ​@mark.giles,

You can try some of these troubleshooting tips- 

  • Make sure have the plan to use the apps in Zapier.
  • Try reconnecting and checking permissions for your connections here- https://zapier.com/app/connections
  • Check for Zap run history for error that might turn off the Zap.

If it still exists, try reaching the support here- https://zapier.com/app/get-help. Hope it helps!

Hi ​@mark.giles 

Help links that covers common issues for why Zaps automatically turn OFF: 

 

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