Hi ​@millerb 

The Nextiva Zap app connection expects your Nextiva account info, rather than your Zapier info.

Hi ​@millerb,

Before we dig deeper into this, could you please try using your Nextiva credentials and see if it’ll return the same error.

I'll be keeping an eye out for your response!

​@ken.a 

Running into this issue as well using my correct Nextiva login credentials

I’m also running into the same problem while using the correct nextiva credentials. 

Hi everyone, 

Upon checking the issue, I see that there is an open bug ticket regarding the authentication of Nextiva sign-in. I already added you all to the list of affected users, and we’ll email you guys once an update is available.

Hi I am having this same issue? Any fix yet?

Hi ​@MannyTMG,

We sincerely apologize but the bug ticket is still open. I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.

any update on this?

Hi ​@joeg76,

We apologize but there is no update yet with the bug. Hence, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.

Hello has there been any updated.  I too am having this issue.   

Hi ​@Cody B,

We sincerely apologize but we don’t have any update yet with the ticket. Hence, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.

Hi ​@JammerS 

Can you please add us to the list, we also cannot connect. 

Hi ​@Move-tastic,

Absolutely, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.

I am having same problem, Nextiva customer support is no help either. Keep telling me to do certain things and nothing works. Please add me to the email list.

Hi ​@djarrell70,

We sincerely apologize, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.

Any update with this?

Hi ​@D0n,

We sincerely apologize but the ticket is still open, hence I will be adding you to the list of affected user and we’ll notify you via email once an update is available. Thank you.

Can’t believe this is still an issue. Any update on this? I’m not sure if I’m already attached to the ticket but please do so if I am not. Thanks

Hi ​@Jerrod,

We sincerely apologize but we don’t have any update yet with this issue. Hence you are already added to the list of affected users and we’ll email once an update is available. 

Any update on this?

Hi ​@trammellpc,

Thank you for your patience. We sincerely apologize, but there’s no update on this issue just yet. Rest assured, you’ve been added to our list of affected users, and we’ll be sure to notify you via email as soon as we have any news to share. We appreciate your understanding.

can you please add me as well?  its seems misleading to be publishing that you have an off the shelf integration with Nextiva when this bug has been open for over 6 months and there’s no workaround. 

any update? please add me to the list

Has this been updated yet? We’re having the same issue. 

I’ve just discovered this error, and see this has been a problem for 7 months!!!  Thats absurd and shameful zapier.