I’m trying to connect Nextiva to a Zap- it gives a popup to login but doesn’t specify if I’m providing Zapier or Nextiva credentials. After I submit either set of credentials, it shows this:
Problem is… I don’t have a username for Zapier! I log in with my email so I’m using my email address… what do I do?
Best answer by JammerS
Hi everyone,
Upon checking the issue, I see that there is an open bug ticket regarding the authentication of Nextiva sign-in. I already added you all to the list of affected users, and we’ll email you guys once an update is available.
+14Hi
The Nextiva Zap app connection expects your Nextiva account info, rather than your Zapier info.
+6Hi
Before we dig deeper into this, could you please try using your Nextiva credentials and see if it’ll return the same error.
I'll be keeping an eye out for your response!
+6Hi everyone,
Upon checking the issue, I see that there is an open bug ticket regarding the authentication of Nextiva sign-in. I already added you all to the list of affected users, and we’ll email you guys once an update is available.
+6Hi
We sincerely apologize but the bug ticket is still open. I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.
+6Hi
We apologize but there is no update yet with the bug. Hence, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.
+6Hi
We sincerely apologize but we don’t have any update yet with the ticket. Hence, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.
+6Hi
Absolutely, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.
I am having same problem, Nextiva customer support is no help either. Keep telling me to do certain things and nothing works. Please add me to the email list.
+6Hi
We sincerely apologize, I’ve added you to the list of affected users, and we’ll notify you via email once an update is readily available. Thanks.
+6Hi
We sincerely apologize but the ticket is still open, hence I will be adding you to the list of affected user and we’ll notify you via email once an update is available. Thank you.
Can’t believe this is still an issue. Any update on this? I’m not sure if I’m already attached to the ticket but please do so if I am not. Thanks
+6Hi
We sincerely apologize but we don’t have any update yet with this issue. Hence you are already added to the list of affected users and we’ll email once an update is available.
+6Hi
Thank you for your patience. We sincerely apologize, but there’s no update on this issue just yet. Rest assured, you’ve been added to our list of affected users, and we’ll be sure to notify you via email as soon as we have any news to share. We appreciate your understanding.
can you please add me as well? its seems misleading to be publishing that you have an off the shelf integration with Nextiva when this bug has been open for over 6 months and there’s no workaround.
I’ve just discovered this error, and see this has been a problem for 7 months!!! Thats absurd and shameful zapier.
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