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Question

Unable to set up Mailjet action in OptinMonster in my Zap

  • November 23, 2023
  • 4 replies
  • 23 views

I am using the zap template for optinmonster to mailjet.  Optinmonster connected fine.  On the mailjet side, the account connects but when I try and set up the action, none of the mailjet field are available. I just get “no option available” in the dropdown.  

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 23, 2023

Hi @treb 

Good question.

To help us have context, please post detailed screenshots with how your Zap steps are configured.

Help: https://www.mailjet.com/resources/integrations/zapier/


  • Author
  • New
  • November 23, 2023

I’ve attached a screen shot.  Basically any field / dropdown where the data is being pulled from mailjet says “no available option”  

Templates and email addresses are set up within mailjet.

Your help is greatly appreciated.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 23, 2023

SamB
Community Manager
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  • Community Manager
  • November 30, 2023

Hello there @treb! 👋

Were you able to get things solved using the help article Troy shared? 

If not, it could be that the email you’re wanting to select isn’t a verified sender address within your Mailjet account yet. In which can you may need to check out Mailjet’s guides on how to manually validate sender address or a sending domain.

Hope that helps. Keen to ensure you’re all set so please do keep us updated on how you’re getting on with this!