Unable to set up Mailjet action in OptinMonster in my Zap

  • 23 November 2023
  • 4 replies

I am using the zap template for optinmonster to mailjet.  Optinmonster connected fine.  On the mailjet side, the account connects but when I try and set up the action, none of the mailjet field are available. I just get “no option available” in the dropdown.  

4 replies

Userlevel 7
Badge +14

Hi @treb 

Good question.

To help us have context, please post detailed screenshots with how your Zap steps are configured.


I’ve attached a screen shot.  Basically any field / dropdown where the data is being pulled from mailjet says “no available option”  

Templates and email addresses are set up within mailjet.

Your help is greatly appreciated.

Userlevel 7
Badge +14


Another help article from Mailjet to reference:

Userlevel 7
Badge +11

Hello there @treb! 👋

Were you able to get things solved using the help article Troy shared? 

If not, it could be that the email you’re wanting to select isn’t a verified sender address within your Mailjet account yet. In which can you may need to check out Mailjet’s guides on how to manually validate sender address or a sending domain.

Hope that helps. Keen to ensure you’re all set so please do keep us updated on how you’re getting on with this!