Question

Unable to select an event for KW Command to Follow-Up Boss Zap

I’m trying to connect KW Command contacts to Follow-Up Boss, but Zapier will not allow me to select an event to create the zap. What am I missing?

SOS - Thanks!

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Userlevel 7

+14

Hi @Karyn Braddock

Can you post a screenshot to give us more context about what you are referring to for the issue?

Hey Troy!

When I go select an Event (highlighted below) there are no options for me.

Here is the zap I’m trying to create:

Userlevel 7

+14

@Karyn Braddock

Check your KW Command Zap app connection here: https://zapier.com/app/connections

Thanks Troy!

I tested my connecting - we’re good there. Here is the error message that I’m getting:

Userlevel 7

+14

@Karyn Braddock

We would need to see screenshots with how your Zap Step 2 is configured to have context.

Sorry for the delay, Troy -

For my trigger Step 1 - this is what it reads:

But when I go to ‘choose an action event’ there is a drop down box with no drop down options for me to select from.

So there really is not 2nd step set up yet.

I hope this helps - let me know what you think.

Userlevel 7

+14

@Karyn Braddock

If you are part of a team on KW Command that may be the reason for the Zap trigger step issue.

You may have to consult someone on the tech side of things at KW Command for possible guidance.

Thanks Troy - Will do!

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