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Unable to save edits made on action step in my Zap.

  • October 20, 2023
  • 7 replies
  • 227 views

nzer1
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I have a zap which has an error. So I go to the editor of the action step. I go through the below process. But it doesn’t save the edit.

Now this is how I go…

  1. click blue edit zap button
  2. click white “send email...” step
  3. scroll down zap to this place
  4. click blue edit zap button
  5. click blue replace button
  6. returns with the old version

Best answer by Troy Tessalone

@nzer1 

Try duplicating the Zap step, then delete the old Zap step.

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7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 20, 2023

Hi @nzer1 

It may be more helpful to record and share a Loom.com video of your Zap issue.


nzer1
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  • Author
  • Beginner
  • October 20, 2023

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 20, 2023

@nzer1 

It’s likely because you didn’t retest step 2 again.

When in doubt, test it out.


nzer1
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  • Author
  • Beginner
  • October 21, 2023

did the retest bro but no better….


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • October 21, 2023

@nzer1 

Try duplicating the Zap step, then delete the old Zap step.


nzer1
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  • Author
  • Beginner
  • October 21, 2023

think it works now, but can’t find how to RUN ZAP


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 22, 2023

@nzer1 

The Zap trigger is scheduled, meaning it can take from 1-15 minutes to fire depending on your Zapier plan.

Check your Zap Runs for activity: https://zapier.com/app/history/