Best answer

Unable to save edits made on action step in my Zap.

  • 20 October 2023
  • 7 replies
  • 158 views

Userlevel 1

I have a zap which has an error. So I go to the editor of the action step. I go through the below process. But it doesn’t save the edit.

Now this is how I go…

  1. click blue edit zap button
  2. click white “send email...” step
  3. scroll down zap to this place
  4. click blue edit zap button
  5. click blue replace button
  6. returns with the old version
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Best answer by Troy Tessalone 21 October 2023, 17:27

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7 replies

Userlevel 7
Badge +14

Hi @nzer1 

It may be more helpful to record and share a Loom.com video of your Zap issue.

Userlevel 1

try

Userlevel 7
Badge +14

@nzer1 

It’s likely because you didn’t retest step 2 again.

When in doubt, test it out.

Userlevel 1

did the retest bro but no better….

Userlevel 7
Badge +14

@nzer1 

Try duplicating the Zap step, then delete the old Zap step.

Userlevel 1

think it works now, but can’t find how to RUN ZAP

Userlevel 7
Badge +14

@nzer1 

The Zap trigger is scheduled, meaning it can take from 1-15 minutes to fire depending on your Zapier plan.

Check your Zap Runs for activity: https://zapier.com/app/history/

 

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