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Question

Unable to pull the the "last appointment" data from Timely.

  • August 15, 2023
  • 5 replies
  • 67 views

sssm1w

I’m trying to create a zap that pulls out data from an appointment software (Timely) for email marketing purposes. So I created a trigger from “Timely” and the samples that are pulled from it are missing data. 

So it’s pulling their name, email, etc… and also when their future appointment is, but not when was their last appointment. Even though it’s information displayed for this client in Timely.

How can I make Zapier pull in all this missing info?

 

Attached photo from “Timely”, for a certain random client. Zapier will show the data of the next appointment, but not the last appointment.

 

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 15, 2023

Hi @sssm1w 

Good question.

That depends on whether the Timely API returns that data point for the endpoint being used in the Zap trigger.

You may have to explore using the Timely API: https://dev.timelyapp.com/#introduction

App APIs can be used in Zaps with these apps:

  • Code
  • Webhooks

sssm1w
  • Author
  • New
  • August 15, 2023

I don’t know how to code, webhooks also requires coding, right?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 15, 2023

@sssm1w 

The Webhooks app allows you to configure app API endpoints.

Both are advanced approaches in Zaps.


sssm1w
  • Author
  • New
  • August 15, 2023

I’m really confused, do you know of some guide or anything like that , that can help me figure this out?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 15, 2023

@sssm1w

The Timely API documentation serves as the guide, but you’d need to know how to read that type of documentation.