Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Unable to pull leads from Facebook Lead Ads – "Failed to create test lead"

  • September 16, 2025
  • 3 replies
  • 28 views
G

I’m trying to set up a Zap with Facebook Lead Ads, but I keep getting the following error:

Unable to pull leads Please reload the page. If the issue persists, troubleshoot error or contact Support. Error code: Error while retrieving: The app returned "Failed to create test lead for the specified leadgen form".

I’ve already checked the following:

  • My Facebook Page is active and the lead form is published (not in draft).

  • The Zapier app has all required permissions (including Leads) in Business Integrations.

  • I am an Admin on the Page.

Despite this, Zapier still can’t create a test lead. When I test with Facebook’s Lead Ads Testing Tool, I can see the error that Zapier does not have leads permission, even though the integration shows that all permissions are granted.

Has anyone experienced this issue or found a workaround? How can I get Zapier to successfully pull leads from my Facebook form?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@Gil4860,

Here is a helpful article about permissions in Facebook Lead Ads Zapier integration- https://help.zapier.com/hc/en-us/articles/8496040397965-What-permissions-do-I-need-to-use-Facebook-Lead-Ads-with-Zapier

Please post screenshots for Data in and Data Out for us to have to more context. It might be possible that it’s just a glitch or some temporary error. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
G
  • Gil4860
  • Author
  • New
  • 1 reply
  • September 16, 2025

Hey, thank you for your answer, this is the Data In:

 

And this is the Data out (it’s not a real lead):

 

Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@Gil4860,

Not able to see any errors in these screenshots.

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
Terms & ConditionsAccessibility statement