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Question

Unable to pull entries from WPForms

  • January 12, 2026
  • 6 replies
  • 34 views

Hello all,

 

Any help in this would be greatly appreciated. My company just got an updated website which includes new forms and such. I created Zaps for each form and all of them but one are working. Looking at the backend of the Website, there are entries being submitted but somewhere between WordPress and Zapier, this one Zap is not being triggered. 

 

Wordpress:
 

 

Connection:

 

Process:

  1. Webform is submitted by a customer
  2. Entry is formatted for CRM.
  3. Entry then creates Lead in CRM
  4. Email is sent to sales team about new lead.

 

Looking at everything on my end, everything is connected and in theory should be working but out of my 16 Zaps, all connected to the same thing, this is the only one that is not being triggered. 

 

Any suggestions/ help is greatly appreciated. 

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • January 12, 2026

Hi ​@AZ IT 

Help links for using WPForms in Zaps: 

https://zapier.com/apps/wpforms/integrations#help

https://wpforms.com/docs/how-to-install-and-use-zapier-addon-with-wpforms/

 

Post screenshots showing how the Zap trigger step is configured.

 


  • Author
  • Beginner
  • January 12, 2026

Hi ​@AZ IT 

Help links for using WPForms in Zaps: 

https://zapier.com/apps/wpforms/integrations#help

https://wpforms.com/docs/how-to-install-and-use-zapier-addon-with-wpforms/

 

Post screenshots showing how the Zap trigger step is configured.

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • January 12, 2026

@AZ IT 

Things to check/try…

  • Turn the Zap ON, test live, then check the Zap Runs for activity: https://zapier.com/app/history/
    • Zaps work while turned ON for new data going forward
  • Check that there is not another Zap already configured for that same WPForms form ID
  • Try duplicating the Zap

  • Author
  • Beginner
  • January 12, 2026

Zap is on, I even tried turning it off and back on.  There is no other Zap using the form as whole new forms were created and linked to each Zap. This is technically a duplicate zap, but the form ID is different from the original.


  • Author
  • Beginner
  • January 12, 2026

What makes this weird is that all the other Zaps I have connected to the same website and CRM system, this is the only Zap out of 14 that isn’t working.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • January 12, 2026

@AZ IT 

Try duplicating the Zap again and testing live by submitting a live lead when the Zap is turned ON.