Unable to map custom field data to all instances in DocuSign.

  • 11 October 2023
  • 1 reply

I have a DocuSign Template with a custom field that repeats multiple times throughout the document. For example, I have a custom field called ‘Owner Name’ that repeats 8 times throughout the document. Because it is the same custom field, once it is filled in, it should show the identical information across all 8 instances. I’m using Zapier to map fields from a Google Sheet to the DocuSign custom fields. However, when I do that, the data from the Google Sheets only shows up in the first instance of the custom field of the DocuSign. The other 7 instances do not have the data from Google Sheets. Any suggestions as to how to get the data from Google Sheets into all 8 instances of the custom field in DocuSign would be much appreciated!

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1 reply

Userlevel 7
Badge +14

Hi @MPatki 

Good question.

Try configuring the DocuSign custom fields to have the same internal field name.