Hi, I have tried the slack-Jira automation that will automatically allow an issue reported on a slack channel to be added to the Jira board, but it keeps adding every single issue in the thread to Jira, What can I do to make it add only the primary and first issue escalated on the channel.
Question
Unable to Limit Slack-Jira Automation to Primary Issue in a Thread
- Beginner
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+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Please post screenshots with how your Zap steps are configured to give us more context.
+14- Zapier Orchestrator & Solution Partner
We would need to see screenshots with how each Zap step is configured in the Zap EDIT mode.
- Beginner
Hello, please explain further. This was integrated by my product manager and I’d need to explain in clear terms. Can you share a sample Of what you’re expecting to see to reduce the back and forth when requesting the required information.
+14- Zapier Orchestrator & Solution Partner
We need to see screenshots with how each of your Zap steps are configured in the Zap EDIT mode so we can see what fields have which values/variables set.
- Beginner
Hello
Please find the Zap configuration as requested. I’m available to get on a call to resolve this ASAP.
+14- Zapier Orchestrator & Solution Partner
We need to see screenshots with how each Zap step is configured, not just the order of the Zap steps.
+14- Zapier Orchestrator & Solution Partner
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