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Unable to filter by product in Stripe for Flodesk integration via Zapier

  • 16 July 2024
  • 5 replies
  • 15 views

Hi there, I am trying to create a Zap where when a product is purchased via a Stripe Payment Link the purchaser is then created (or updated) and added to a segment in Flodesk. I have the Zap initial trigger for Stripe as “Checkout Session Completed” as was advised in another community question. But I cannot seem to filter by product in Stripe. I have multiple products and only want ONE specific product purchase to trigger this Zap. Thank you! 

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Patrick Murphy 

Use a Filter as Step 2: https://zapier.com/apps/filter/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
P

Hi Troy! Thank you for this reply. Do you know if it is best to use “line item description” or “line items price product”? Also, I am struggling to figure out the best “conditions” to use for this Zap. I keep getting the warning notification that says “this zap will always run”. As right now I have it selected for “line item description: [product name]” → “text exactly matches” → “line item description: [product name]”. Is this correct? Thank you for your help! 

P

Right now I have it set up as “line item description: [product name]” → “text exactly matches” → “line item description: [product name]” -- but am getting a warning sign that says “this zap will always run” … 

P

Okkk! I have changed it to “line item description: [product name]” → “Exists” and that seems to have created the Zap. I assume it will work. Now the issue is I am trying to duplicate this Zap but for a different product, and that product is not showing up as an option. 

Troy Tessalone
Userlevel 7
Badge +14

@Patrick Murphy 

Paths within 1 Zap is also an option: https://help.zapier.com/hc/en-us/articles/8496288555917

 

Perhaps turn the Zap ON and test live.

Then check the Zap Runs history details to see the DATA IN/OUT for each step to help you trace and troubleshoot.

https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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