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I am getting the following error when attempting to create a zap that will add an entry into the CRM ‘Clients’ module (renamed from ‘Deals’) when I create a matter in my practice management software Clio.

‘Unable to create entry in module: Deals. Error : Invalid data for the field id. Detail : expected_data_type long, parent_api_name Contact_Name’

I do not have a computer science degree, so any help would be appreciated.

Hi there @Intellequity Legal Services,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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