Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello,

I've been using the ManyChat WhatsApp bot to gather user information, including their first name, last name, and email. I've set up a trigger using Zapier to activate a process when all three pieces of information are collected. While I've successfully configured the trigger (ManyChat action) and action (Zoom Pro account), it appears that ManyChat isn't capturing the information as intended.

Is there a way I can troubleshoot and debug this issue? Has anyone else achieved success with a similar approach? I'd like to find a solution without resorting to the webhook route. Thank you for your assistance!

 

Hi @laoban 

Good question.

We would need to see screenshots with how your Zap steps are configured as well as how your ManyChat logic is configured in order to have more context.

Terms & Conditions