Best answer

Unable to add an error handler on the trigger step

I am trying to catch an error on the first step of my Zap.

But when I click the three dots on the first step I cannot add an error handler.

When I check the second action I do get the option to add an error handler.

Am I missing something or can we not add the error handler to the fist step?

And how can I catch errors on this step otherwise?

Best answer by ken.a

Hi @iStart,

Unfortunately, you can only add a error handler on action steps and not on the trigger step. You can learn more about that here: https://help.zapier.com/hc/en-us/articles/22495436062605-Set-up-custom-error-handling#h_01HPPKK18NK2HWNS50QA06BJKS

I've submitted this feedback to our internal database, which our product teams use when looking to make improvements and changes to Zapier.

Hopefully, this helps!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

+6

Hi @iStart,

Unfortunately, you can only add a error handler on action steps and not on the trigger step. You can learn more about that here: https://help.zapier.com/hc/en-us/articles/22495436062605-Set-up-custom-error-handling#h_01HPPKK18NK2HWNS50QA06BJKS

I've submitted this feedback to our internal database, which our product teams use when looking to make improvements and changes to Zapier.

Hopefully, this helps!

1 reply