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Question

Typeform error: The app returned "Endpoint not found."

  • 3 May 2023
  • 3 replies
  • 15 views
cegan
Userlevel 1

I’m trying to connect Typeform to Jira as an issue, which I have figured out but the attachment in the Typeform isn’t appearing. When adding in an additional action to add an attachment, I’m getting errors like The app returned "Endpoint not found". 

 

Does anyone know how to fix that? Below is a screenshot for reference

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

christina.d
Userlevel 7
Badge +9

Hey there, @cegan! Thanks for reaching out in community - sorry to hear you’re running into that and appreciate you sharing those screenshots!

Hmm, I know this may seem silly but are you able to try throwing a comma followed by a space in between the 2 files in the attachment field?

If it helps here is an article on uploading files. 

Keep us posted!

cegan
Userlevel 1

Added in a comma but am still getting an error, but received this error now: 

Failed to create an attachment in Jira Software Cloud

The app returned "Authentication credentials not found on the Request Headers".

Danvers
Userlevel 7
Badge +12

Hi @cegan!

Have you tried only adding one attachment to see if that works? I know that you’re looking to attach more than one, but it would help us to narrow down the cause of the issue. 

If you try attaching only one file and still run into trouble, the best thing to do is to reach out to the Support Team using the Get Help form. 

​I hope that helps, please let us know if you have any questions!

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